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Get in Touch

You can reach our team via email at support@material.dekadeko.com. We aim to respond to all inquiries within 1–2 business days.

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Support Hours

Our support team is available Monday through Friday, 9:00 AM – 5:00 PM UTC. For urgent technical issues, please include “URGENT” in your email subject line.

Note: For the fastest resolution, please include your order number (if applicable), screenshots, and a detailed description of the issue.

Last Updated

Last updated: March 15, 2025